Kalon Skin Studio Policies
Put in place for the consideration of the esthetician's time and your own time as well. We ask that you review all policies prior to booking.
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Kalon Skin Studio requires a 50% deposit of the service price booked, this deposit is non-refundable. You may make changes to your own appointment on our booking site or through the confirmation email/text up until 24 hours prior to your appointment. Payment is rendered at the time of service.
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Clients will lose the deposit if failure to show up to the appointment or fail to make changes before the 24hr mark.
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Rescheduling is considered canceling the current appointment to schedule another one, and if done so after the 24hr mark it will violate the policy and client will lose the deposit.
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Late canceling an appointment will result in a 100% charge of the service the client was scheduled for.
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All deposits towards appointments are non-refundable whatsoever.
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If client is running late for the appointment, the client must notify Kalon Skin Studio immediately.
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If client is late to the appointment, client will be charged the full price for the service was scheduled, and will receive the treatment for whatever time is left.
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If more than 10 mins late to a 30-45 min appointment, it will be counted as a no-show & the appointment will be canceled. If late by 15 mins or more to a 60+ min appointment the same policy applies and full service price will be charged.
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If client is a no-show to an appointment, full service price will be charged. Kalon Skin Studio has the right to refuse any future appointments if client is a no-show one or multiple times.
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If client cancels an appointment 3 times in a row, Kalon Skin Studio reserves the right to refuse any future appointments.