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Kalon Skin Studio requires a 50% deposit of the service price booked, this deposit is non-refundable. You may make changes to your own appointment on our booking site or through the confirmation email/text up until 24 hours prior to your appointment. Payment is rendered at the time of service.

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1. Clients will lose the deposit if failure to show up to the appointment or fail to make changes before the 24hr mark.

2. Rescheduling is considered canceling the current appointment to schedule another one, and if done so after the 24hr mark it will violate the policy and client will lose the deposit.

3. Late canceling an appointment will result in a 100% charge of the service the client was scheduled for.

4. All deposits towards appointments are non-refundable whatsoever.

5. If client is running late for the appointment, the client must notify Kalon Skin Studio immediately.

6. If client is late to the appointment, client will be charged the full price for the service was scheduled, and will receive the treatment for whatever time is left.

7. If more than 10 mins late to a 30-45 min appointment, it will be counted as a no-show & the appointment will be canceled.  If late by 15 mins or more to a 60+ min appointment the same policy applies and full service price will be charged.

8. If client is a no-show to an appointment, full service price will be charged. Kalon Skin Studio has the right to refuse any future appointments if client is a no-show one or multiple times.

9. If client cancels an appointment 3 times in a row, Kalon Skin Studio reserves the right to refuse any future appointments.